It's a good thing that I grew up learning how to camp in the great outdoors as now in the heart of Vancouver, home of the 2010 winter Olympics, a completely wonderful modern city, I must now camp on my balcony. or at least keep my food out as such... My $2500 ,2006 LG refridgerator, icemaker/freezer has yet again gone to the Appliance Doctor, Transglobal Service (2 years ago it went in for a major repair). Transglobal is apparenly the largest service repair provider in Canada and claims to be the best; .... and.... 3 weeks... it has taken to evaluate and prescribe a solution. ...3 weeks!!....apparently a complete fridge "meltdown" or rather failure is considered an emergency....gee.... glad I know how to camp !
I have been trying to contact LG , and finally after many emails and phone and eventually a Face Book posting on the LG Canada Wall drew some slight attention to which they requested a "Private Communication" Please Note: I have not heard back from them (LG Face Book Marketing Wall) since they asked me to "Off Wall" or rather "WALL OFF".
My problem or rather complaint is not that my fridge failed, as things understandably do, but that no one seems to care . Is it usual and acceptable that a fridge or any appliance for that matter , should fail twice under warranty? ...and not just minor failure... as what am I left with? .... but just a box when all is said and done.... I havent' given up on LG as I have several other LG appliances and items, I would like some sort of resolution , obviously my appliance is unique, or rather hope it is unique in its challenges or lack there of . does anyone else have any Lifes Good Experiences or Lemon Grade ones ?
I have been calm , I have been patient and somewhat humourous at times, and still am , however, my complaint is not with the fridge but with the service and communication.
I do hope that I will not have to endure a 4th weekend without.
I welcome any comments and feedback ,
does anyone else have an LG to speak of Good Bad or Ugly ?
LG
Truly Today LIFE'S not GOOD it is abnormally LEMOND GRADE ! :( (sour face) ... lol :) ...
Cheers
